Encountered a bug while using the Enviz platform? Follow the steps below to report the issue and help us improve your experience:
Using Messenger
Visit our Help Page:
Go to help.enviz.co.
Locate the Chat Icon:
Look for the chat icon in the bottom-right corner of the page.
Start a New Conversation:
Click the chat icon and describe the bug you’ve encountered in detail.
Using Email Support
Contact Us:
Email us at [email protected].
Include Detailed Information:
Describe the issue as clearly as possible.
Attach images or screenshots of the error.
Provide step-by-step instructions to reproduce the bug.
Helpful Tips for Reporting
To help us resolve the issue quickly, include the following details:
The device you were using (e.g., Meta Quest II, iPad, etc.).
The platform or app version.
The steps leading up to the bug.
Any error messages displayed.
Thank you for helping us improve the Enviz experience!