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Space AI - Getting Started
Space AI - Getting Started

Create your first Space AI

Updated this week

Follow the steps below to help you create your first Enviz Space AI experience.

What You'll Need

To get started, ensure you have the following:

  1. A 3D Model

    • Supported platforms:

      • SketchUp

      • Revit

      • 3Ds Max

  2. Modelling Guidelines

  3. A Viewing Device

    • Compatible devices include:

      • Mobile

      • Tablet

      • VR Headsets (Meta Quest II or III)

      • Apple Vision Pro (coming soon)

  4. The Enviz App

    • Download and install the Enviz app on your chosen device. Note: Space AI is not available for Desktop viewers.

Creating Your Space AI

You’re ready to create your first experience! Enjoy a 14-day free trial for your first Space AI experience—no credit card information required.

If you wish to keep your experience live after 14 days, you will need to enter your payment details for the ongoing subscription fee.

Steps to Create Your Space AI Experience

  1. Start the Process

    • Click Create Now to navigate to the purchase page.

  2. Provide Details

    • Enter the following:

      • Full name

      • Email address

      • Business name (if applicable)

      • Country

  3. Upload Your Model

    • Select your model file and upload it.

  4. Submit Your Details

    • Click Next Steps to finalise the submission.

Once your submission is complete, you’ll receive a confirmation email. If you’re new to Enviz, you’ll also receive a welcome email with login details for your free Enviz account.

Important! If you don’t see the emails immediately, check your junk or spam folders. Allow a few minutes for delivery.

What Happens Next?

  • Processing Time

    • A Space AI experience typically takes 6-8 hours to process. For larger files, please allow up to 12 hours.

  • Confirmation Email

    • You’ll receive an email with your Experience ID, QR code, and weblink once your experience is live. To view, simply click on the link or scan the QR code.

If you don’t hear back within 12 hours, contact us at [email protected].

Editing and Re-Submissions

Editing Teleport Points and Dollhouse Views

  • Teleport points and dollhouse views are automatically generated but may not align perfectly with your model. To edit these:

    • Open your "Immersion Awaits" email and click Open the Editor.

    • Log in to the Enviz portal using the credentials provided in your welcome email.

Re-Submitting Your Model

  • Open your "Immersion Awaits" email and click Re-submit Model

  • In the Enviz Portal, select Re-submit model

  • Upload your updated file and click Submit to start a new conversion. Please note this will override your previous experience. If you wish to create a new one, you will need to start the process from the beginning. You can also look to create a new experience directly in the Enviz Portal. Check out the guide here for more information.

Important! Each experience allows up to three re-submissions. After that, you’ll need to purchase additional submissions.

Troubleshooting Failed Experiences

If your experience fails:

Creating More Space AI Experiences

Once you’re familiar with the Enviz portal, we recommend creating new experiences directly within it. This allows you to:

  • Create and organise Projects, which can group multiple experiences (e.g., variations of the same home).

  • Easily manage and rename experiences within each project.

Note: New experiences will not include a 14-day free trial. Payment is required upon checkout.

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