Enviz

Check the tablet and headset are connected to WiFi.

Restart the headset by holding the On/Off button and selecting restart.

Check both tablet and headset are using the same room code.

1. Check the tablet and headset are connected to WiFi.
2. Quit the tablet app and restart.
3. Restart the headset by holding the On/Off button and selecting restart.
4. Check both tablet and headset are using the same room code.

Please also find the help centre for Meta Quest and Apple Vision Pro. 

<a href="https://www.meta.com/en-gb/help/quest/?srsltid=AfmBOoqhf4A1Ljn8RAILVwQjhuclGePdQARmhD8F9YvGl1obj4gmh9AW" rel="nofollow noopener noreferrer" target="_blank">Meta Headsets</a>

<a href="https://support.apple.com/en-au/apple-vision-pro" rel="nofollow noopener noreferrer" target="_blank">Apple Vision Pro Headsets</a>

Headset and tablet won’t connect during a Guided Viewing

Headset and Tablet not connecting

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